The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.
The MiTEAM Quality Assurance Analyst is responsible for completing a variety of continuous quality improvement (CQI)activities in assigned field offices.These activities include: compiling and reviewing available data, completing case reads,interviews and observations to acquire information on field staff’s compliance with MDHHS policy and fidelity to the childwelfare case practice model. The position also supports implementation and sustainability activities associated with theStrengthening our Focus on Children and Families, Michigan’s approach to the implementation of the MiTEAM PracticeModel.
The MiTEAM Practice Model is a trauma-informed approach to case practice in child welfare that includes core competencies of teaming, engagement, assessment and mentoring. Within the context of the MiTEAM Practice Model, the MiTEAM Quality Assurance Analyst focuses on analysis of data to be used in local office strategic planning and continuous quality improvement activities.MiTEAM Quality Assurance Analyst will assist local staff and managers in generating and analyzing data and information in order to address local opportunities for increased compliance with policy and improved quality of service delivery. In this role the position will be charged with leading specific local office tasks designed to improve the quality of service provided to children and families that come into contact with MDHHS programs. Primary work assignments will originate from local office management and will include coordinated statewide CQI activities.
To be considered for this position you must:
- Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted.
- Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
- Attach a cover letter.
- Attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Education
Possession of a bachelor’s degree in any major.Experience
Departmental Analyst 9No specific type or amount is required.
Departmental Analyst 10
One year of professional experience.Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
The office location for this position is at 51111 Woodward Ave. Pontiac, MI 48340 however, this position has the ability to work hybrid (remote/office). Selected candidates who have been approved to work remotely or work hybrid must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:- A secure work location that allows privacy and prevents distractions.
- A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
- Suitable lighting, furniture, and utilities.
The Department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.For information about this specific position, please email Aretha Butler at ButlerA@michigan.gov.Please reference the job posting number in subject line.
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Job Description
Required Education and Experience
Additional Requirements and Information
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
- Departmental Analyst 9-P11 - MiTEAM Quality Assurance Analyst Supplemental Questionnaire
- * QUESTION 1
- DEPTALT - Do you possess one of the following? A bachelor's degree or higher in any major. If so, please attach a copy of your official college transcripts;
- * QUESTION 2
- How has your background and experience prepared you to be effective in an environment where we see awareness of and respect for diversity as an important value?
- * QUESTION 3
- Please select your level of professional experience:
- * QUESTION 4
- Select the number of years of child welfare experience you possess:
- * QUESTION 5
- Refer to the previous question. Please describe your experience in child welfare.
- * QUESTION 6
- Do you possess at least three years of MiSACWIS experience?
- * QUESTION 7
- If you answered yes to the above question, please describe your experience, and include the dates MM/DD/year.
- * QUESTION 8
- Do you have experience analyzing MiSACWIS and DTMB (Dept of Technology, Management & Budget) data?
- * QUESTION 9
- If you answered yes to the above question, please describe your experience, and include the dates MM/DD/year.
- * QUESTION 10
- Have you actively participated in a work group?
- * QUESTION 11
- If you answered yes to the above question, please describe the work group and your role.
- * QUESTION 12
- Are you willing to travel?
- * QUESTION 13
- Please select from the options below: (Please note, actions that have been expunged, written reprimands or formal counseling, and layoff actions need not be reported.) Please select all that apply.
- * QUESTION 14
- Do you have any substantiated cases of abuse or neglect reported on the Department of Health and Human Services Central Registry?
- * QUESTION 15
- Do you have an Intentional Program Violation from the Department of Health and Human Services?
- * QUESTION 16
- Do you have any objection to being finger printed or drug tested?
- * QUESTION 17
- From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)
- * QUESTION 18
- Are you a current MDHHS employee classified as a Departmental Analyst 9-P11 and interested in moving to the same class and level at this location?
- * QUESTION 19
- Did you attach a cover letter and a copy of your resume to your application? (Failure to do so may result in your application being screened out.)
- * QUESTION 20
- Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)
* Required Question
